JGR is committed to keeping your information private in accordance with applicable laws and regulations, as well as industry recommendations. This policy documents the practices and approach used on systems owned or managed by JGR or it’s subsidiaries, henceforth “JGR”. Applicable regional privacy laws are reviewed and added to this policy.
Generally, “Personal Information” means any information about an identifiable individual and information which can be reasonably used to identify an individual. This Privacy Policy sets out the collection, use, and disclosure of Personal Information through our websites and our various software and related services (the “Software Services“).
Software services are generally used by individual self registered consumers, website visitors who may not be registered on the services, individuals registered on JGR portals by customers of the software services and integrated partners using JGR software services on their platforms. Individual users regardless of registered status, and method of integration will be referred to as “end user, visitor, and customer” for the purpose of the privacy policy.
This Privacy Policy does not govern third parties or Personal Information that is collected, used, or disclosed by any third parties, including integrated Software Services partners. For more information on the types of Personal Information that may be stored on behalf of customers, see the section below entitled “Integrated Customer Data”.
JGR is responsible for Personal Information in our control and has designated its VP of IT and Security as accountable for the organization’s compliance with this Privacy Policy. Any questions or complaints about this policy or compliance with this policy, or any requests to review or correct any of your Personal Information collected under this policy, should be directed to JGR at jarrod@vestrepartners.com
JGR is the sole custodian of the Personal Information, described below, that is collected on the publicly visible portion of www.jarrodguyrandolph.com. Information acquired is limited to only information required to provide services to end users and as needed to support service usage. Information from our end users is collected at the following points on our website:
JGR requests Personal Information from customers on the service signup form. Customers must provide contact information including: name, phone number and email address, and company name and address, if applicable in order to sign up. This Personal Information is used to contact the customer to provide access to the Software Services and to communicate related news and information. We may ask for additional information about our customer’s business such as size, revenues and numbers of clients as well as more information about our customers such as their position in the company and the names and contact information of their colleagues. This information is used to help determine the nature and extent of type services that are appropriate.
A cookie is a piece of data stored on the website user’s and visitor’s computer tied to information about software service usage. The Website uses “cookies” to collect information and improve our products and services. A cookie is a small data file that is stored on your device. Cookies cannot be used to see any other data on your computer, nor can they determine your email address or identity.
We may use session cookies to non-sensitive session information to improve or validate authentication. We may also use persistent cookies to enable the Software Services to remember certain settings and preferences.
The website may include advertisement partners cookies which may be used to track results of ad campaigns (marketing) and re-marketing our Software Services within other websites the user may visit. These third parties may place cookies on your computer and collect data about your online activities across websites or online services when you are logged into the third-party service, including for targeted advertising. Users can opt out by visiting the advertisement platform’s website.
We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth to connect to card readers and other payment devices, network, internet, optional biometric to allow for fast authentication, location, and optional camera settings for scanning credit cards and barcodes. Additional settings may be required as the application is updated. If you wish to change our access or permissions, you may do so in your device’s settings.
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
In addition the application may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
Certain features of the application may require push notifications to be enabled in order to function. Account or critical updates will be enabled by default. Feature notifications, hints, and other push notifications may also be used to inform users. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
User information from social networking sites, such as google, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.
Personal Information collected is used only for configuration and maintenance of Software Services, providing customer support, processing invoice payments, and conveying information about accounts and upcoming features and benefits. JGR will only use personal information for the purpose of account management, as part of the service and to respond to marketing and sales inquiries. Such information is only stored in systems configured for internal JGR use as documented in this policy.
We communicate with users on a regular basis to provide requested Software Services and in regards to issues relating to their account we reply via email or through the software portal.
Sharing Personal Information
While we make every effort to preserve user privacy, we may need to disclose Personal Information when required or permitted by law. In particular, we may disclose Personal Information to satisfy any applicable law, regulation, legal process or governmental request; enforce our contracts or user agreement, including investigation of potential violations hereof; and/or detect, prevent, or otherwise address fraud, security or technical issues.
Where reasonable, we will expeditiously provide customers with notice of any potential disclosure so that they can take appropriate protective measures.
JGR employs third parties to perform tasks on our behalf and we may need to share Personal Information with them to provide certain services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf. The third parties we currently engage include third party companies and individuals employed by us to facilitate our services, including the provision of database management, payment processing and customer relationship management tools.
In order to properly fulfill its obligation to our customers it is necessary for us to supplement the information we receive with information from third-party sources. For example, we validate the addresses provided. Credit checks may be performed on corporate customers by our payment processor in accordance with its own privacy policy and terms.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or suggestions regarding our privacy policy or requests to alter or remove any information please contact us at jarrod@vestrepartners.com.
